Senior Machine Learning Engineer, CX

Treść ogłoszenia jest w oryginalnym języku.

Coinbase is hiring a Senior Machine Learning Engineer, CX. Fully remote: Remote in the United States. Listed pay: $191.3K – $225K + equity & bonus. Ready to do the most impactful work of your career? You'll design and build the AI-powered systems that connect our Help Center, chatbots, and agent workflows. This team owns the multi-agent platform powering Coinbase chat, Help Center, and agent tooling surfaces, partnering with Conversation Design, CX, and Engineering teams to deliver secure, compliant, and scalable AI support. You'll drive key CX automation initiatives, including multi-agent framework development, agent assist capabilities, and LLM-powered secure actions that help customers get answers faster while enabling human agents to resolve cases more effectively. Verified open on Coinbase's own Greenhouse job board on 2026-10-17; apply through the employer's application form.